Your privacy matters at cili77. This Privacy Policy explains what personal data we collect when you use cili77.win, how we use and protect it, who we may share it with, and what rights you have over your own information. Please read this carefully before using the cili77 Platform.
Key principles that shape how cili77 handles your data
All personal data stored by cili77 is protected using industry-standard encryption at rest and in transit. Your password is never stored in plain text. Financial transaction data is segregated and access-controlled.
cili77 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Data is only shared with service providers who are contractually bound to process it strictly on cili77's behalf.
You have the right to access, correct, and request deletion of personal data held by cili77. You may also opt out of marketing communications at any time. Contact [email protected] to exercise any of these rights.
cili77 collects only the data that is necessary to operate your account, process your transactions, verify your identity, and comply with legal obligations. We do not collect data for purposes beyond what is described in this policy.
cili77 uses cookies to maintain your session, remember preferences, and analyse Platform usage. You can manage cookie preferences via your browser. Strictly necessary cookies cannot be disabled as they are essential to Platform operation.
cili77 will notify registered players of material changes to this Privacy Policy via email and/or a notice on the Platform. Continued use of cili77 after notification constitutes acceptance of the updated policy.
Scope: This Privacy Policy applies to all personal data collected by cili77 ("the Company," "we," "us," "our") through the cili77.win website and all associated services ("the Platform"). By registering an Account or using the Platform, you agree to the data practices described in this policy.
cili77 operates the online gaming Platform at cili77.win, offering live casino, sports betting, esports betting, and slot gaming services to players in Malaysia and other eligible jurisdictions. cili77 is the data controller responsible for personal data collected through the Platform. Our designated data contact is reachable at [email protected].
cili77 operates under international gaming authority standards and takes its obligations regarding personal data seriously. All data handling practices described in this policy are designed to align with internationally recognised data protection principles including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
When you create a cili77 Account, we collect: your full legal name, date of birth, email address, mobile phone number, residential address, and your chosen username. This information is necessary to create and operate your Account and to verify your eligibility to use the Platform.
cili77 is required to verify the identity of Players prior to processing withdrawals and in other circumstances. For this purpose, we may collect copies of government-issued identity documents (such as MyKad for Malaysian players, passport, or driving licence), proof of address documents, and in some circumstances proof of payment method ownership. KYC documents are handled with heightened security controls and accessed only by authorised personnel.
When you deposit or withdraw funds on cili77, we collect transaction details including the payment method used, transaction amounts in MYR, timestamps, and reference numbers. For eWallet transactions (such as Touch 'n Go eWallet or Boost), we collect the wallet identifier and transaction confirmation data. We do not store full card numbers or banking login credentials.
cili77 records your betting and gaming activity on the Platform, including bets placed, games played, wager amounts, outcomes, and account balance movements. This data is used to operate your Account, detect fraudulent activity, administer responsible gaming tools, and comply with our legal obligations under gaming regulations.
When you access cili77, our servers automatically collect certain technical information: your IP address, browser type and version, operating system, device type, referring URL, pages viewed, time spent on pages, and session duration. This data is collected via server logs and cookies as described in Section 6.
If you contact cili77 via live chat, email, or any other communication channel, we retain records of that correspondence, including the content of messages, timestamps, and any personal data you voluntarily provide within those communications.
cili77 uses personal data for the following purposes:
cili77 processes your personal data on the following legal bases:
cili77 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processing partners (including eWallet providers operating in Malaysia such as Touch 'n Go and Boost), game software providers, identity verification services, cloud infrastructure providers, and customer support tools. All service providers are bound by data processing agreements that restrict them from using your data for any purpose other than providing services to cili77.
cili77 may disclose personal data to relevant gaming authorities, law enforcement agencies, or other regulatory bodies where required to do so by applicable law, court order, or lawful regulatory request. cili77 will endeavour to notify you of any such disclosure where legally permissible.
cili77 does not sell, rent, lease, or trade your personal data to third-party advertisers, data brokers, or any other commercial third parties. Personal data is a resource entrusted to cili77 by its players and is treated accordingly.
In the event that cili77 undergoes a merger, acquisition, restructuring, or sale of all or part of its business, personal data held by cili77 may be transferred to the relevant successor entity, subject to equivalent data protection obligations.
cili77 uses the following categories of cookies and similar technologies on the Platform:
You can manage non-essential cookies through your browser settings. Disabling certain cookies may impact the functionality of some Platform features.
cili77 retains personal data for as long as necessary to fulfil the purposes described in this policy and to comply with applicable legal obligations:
Following the expiry of applicable retention periods, cili77 will securely delete or anonymise personal data so that it can no longer be linked to an individual Player.
cili77 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, cili77 will notify affected Players and relevant authorities as required by applicable law.
cili77 may transfer personal data to service providers located outside Malaysia in connection with the operation of the Platform. Where such transfers occur, cili77 ensures that appropriate safeguards are in place — including contractual data processing agreements that impose equivalent data protection obligations on the recipient — to ensure that your personal data receives an adequate level of protection regardless of where it is processed.
Subject to applicable law, you have the following rights with respect to personal data held by cili77:
To exercise any of the above rights, please contact cili77 at [email protected]. cili77 will respond to verified requests within a reasonable timeframe and no later than required by applicable law.
With your consent, cili77 may send you promotional communications about bonuses, new games, sports betting offers, and other cili77 news via email or SMS. You may opt out of marketing communications at any time by following the unsubscribe link in any marketing email, replying STOP to any SMS communication, or by contacting [email protected].
Opting out of marketing communications does not affect essential Account communications such as transaction confirmations, withdrawal notifications, or Account security alerts, which cili77 will continue to send regardless of your marketing preference.
The cili77 Platform is strictly for persons aged 21 years and above. cili77 does not knowingly collect personal data from individuals under the age of 21. Registration requires Players to confirm their age at sign-up, and KYC verification is used to enforce this requirement. If cili77 becomes aware that personal data has been collected from a minor, such data will be deleted promptly and the relevant Account closed. If you have reason to believe that a minor has registered with cili77, please notify us immediately at [email protected].
The cili77 Platform does not include links to third-party websites as a matter of policy. This Privacy Policy applies solely to data collected through the cili77 Platform. cili77 is not responsible for the privacy practices of any third-party services accessed by Players independently outside the Platform.
cili77 reserves the right to update or revise this Privacy Policy at any time. Material changes will be communicated to registered Players via email and/or a prominent notice on the cili77 Platform prior to the change taking effect. The "Last Updated" date at the top of this page reflects the most recent revision. Your continued use of the Platform following notification of any change constitutes your acceptance of the updated Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or cili77's data handling practices, please contact our data team:
You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe that cili77 has not handled your personal data in accordance with applicable law.
Your Privacy is Protected
cili77 is built on trust. Your personal data is handled with care, your transactions are encrypted, and your privacy rights are respected. Sign in and enjoy Malaysia's most trusted gaming platform.
Must be 21 or older to register and play at cili77.